WGI F6 KARA Focus Pads

Shipping & Returns Policy

Free Worldwide Shipping     

* All orders are shipped through DHL, FedEx or UPS..
* Standard sizes are shipped within 5 to 7 working days. 

We are proud to offer free shipping to all our customers, no matter where you are located. Once your order is placed, we ensure it is processed and dispatched as quickly as possible. Delivery times may vary depending on your location, but we strive to get your purchase to you in a timely manner.

Easy Returns

Your satisfaction is our priority. If you receive a product that is damaged or defective, we’ve got you covered! Returns are accepted within 7 days of receiving the item. Simply follow these steps for a hassle-free return:

1. Contact our customer support team with your order details and a brief description of the issue.

2. Provide photographs of the damaged or defective item, if applicable.

3. Pack the item securely and ship it back to us using the provided return instructions.

4. Once we receive the returned item, we will process your replacement or refund promptly.

Conditions for Returns

• Items must be unused and in their original packaging.

• Returns must be initiated within the 7-day return window.

• Custom or made-to-order items are non-refundable once production has started.

• Refunds are not issued for change of mind after production has begun.

For any questions or assistance, please don’t hesitate to reach out to our customer support team. We’re here to help!